More than a telephone answering service
Smartdesk Features
Let the Bot do the talking
Intelligent AI Bots
Naturally speaking, skilled bots & process automation
Virtual Phone Lines
Interconnects with global phone network
No Call Waiting
Calls are answered within 3 - 5 rings, manages call flows to agents
Handover to Human
Seamlessly works with human agents; gives callers the option to
Highly Customisable
Use your own voice and specific business flows
Works with a Variety of Business Apps
Broad APIs & Script integration from calendaring to CRM and IT troubleshooting apps and tools.
No Call Waiting
Accept and processes multiple inbound calls and requests on the same number, at the same.
Highly Flexible & Customization
Use your own voice and
Our Services
Use Cases & Business Services
Business Phone
Virtual SmartPhone is a full-featured virtual telephone service. It is suitable for businesses of any size. that works like a mobile phone.
Your local phone number can be used anywhere in the world with no additional call charges.
Phone Answering
This is a natural add-on to our virtual business phone service.
All calls are responded to within 3-5 rings.
Our AI-enabled bots answer calls and either forward them to a human or take messages.
Diary Assistant
This service manages all aspects of diary scheduling, including, RSVP, cancellations and DNA.
It can be deployed as a standalone or add-on to existing services and coordinates events across multiple diaries, freeing up your time.
Coming Soon
AI Receptionist
This is an optional add-on or standalone service. It answers calls, deal with queries/enquiries and manages diaries.
Our bot agents work as part of your existing front desk team, complementing their efforts. It can pass/transfer calls to a human.
Contact Centre
This is your customer service AI service, suitable for volume inbound customers pre and post-sales enquiries & more.
It supports no call waiting as standard and offers callers the option to talk to a human, advising them of any waiting time.
Sales Lead Generation
Our intelligent AI bots are trained and skilled to perform outbound presales and complete inbound e-commerce sales calls securely and confidentially.
